Te De Sura Company Policies

Customer Care

Client care is simple. As my client, I want you to feel comfortable actively engaging in our relationship from the get-go, and for our interactions to be mutually beneficial and a positive experience. If you have a question, need further assistance, or are dissatisfied for any reason, contact me and I'll do everything I can to find the answer or solution that works best for all involved. 

Payment Methods

Currently, I accept Paypal through this website or credit/debit/cash in-person through the Square device

Wholesale Inquiries

If you are interested in selling Te De Sura items in your retail store, please contact me directly and we can discuss it further! 

Privacy & Safety​ FAQ

What type of information do you collect?

I receive, collect, and store any information you enter on this website or provide to me via other ways. In addition, the site collects the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. Te De Sura may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. The site also collects personally identifiable information (including name, email, password, or communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. 

How do you collect information?

When you conduct a transaction on the Te De Sura website, as part of the process, I collect personal information you give me, such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect information? 

Te De Sura collects such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide Users with ongoing customer assistance and technical support;

  3. To be able to contact Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which I or my business partners may use to provide and improve Te De Sura's respective services; 

  5. To comply with any applicable laws and regulations.

How do you store, use, share and disclose your site visitors' personal information?

Te De Sura is hosted on the Wix.com platform. Wix.com provides Te De Sura with the online platform that allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by this company adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

Te De Sura may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about the company, or as otherwise necessary to contact you to enforce our User Agreement, any applicable national laws, and any agreement Te De Sura may have with you. For these purposes, I may contact you via email, telephone, text messages, or postal mail.

How do you use cookies and other tracking tools?

How can your site visitors withdraw their consent?

If you don’t want this site to process your data anymore, please contact me or send postal mail to: 216 E. Main St. Unit 7, Trinidad, CO 81082.

Privacy policy updates

Te De Sura reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information Te De Sura collects, how I use it, and under what circumstances, if any, I use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information Te De Sura has about you, you are invited to contact me or send mail to 216 E. Main St. Unit 7, Trinidad, CO 81082.